Returns & Exchanges

At Gusto Foods, we strive for the highest quality in every bite; however, due to the perishable nature of our products, we offer returns or replacements primarily for damaged or incorrect items. Please contact us within 48 hours of delivery to initiate a claim for any issues with your order.

1

Document the Issue

Take clear photos of the packaging and the specific product if you receive items that are damaged, expired, or incorrect.

2

Contact Support

Email our customer service team at support@gustofoods.com with your order number and the photos attached to request a resolution.

3

Verification Review

Our quality assurance team will review your claim within 24 hours to determine if a refund or a replacement shipment is appropriate.

4

Refund or Replacement

Once approved, we will either ship out a fresh replacement immediately or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing